Last Updated: 03.08.2026
This Privacy Policy explains how Mockup Bureau ("we", "us", "our") collects, uses, and protects your personal information when you visit mockupbureau.com (the "Website"), purchase a Product, or subscribe to a plan.
1. Information We Collect
When you create an account, make a purchase, or subscribe to a plan, we collect information such as your name, email address, billing address, and payment details. When you use the Website, we may also automatically collect device and usage information, including your IP address, browser type, and pages visited, using cookies and similar technologies.
If you subscribe to a plan, we also store your subscription status, billing history, and a record of the Products you have downloaded, so we can enforce your plan's download limits and show your download history in your account.
2. How We Use Your Information
We use your information to:
- Process orders and manage subscriptions, including recurring billing.
- Provide access to Products you have purchased or are entitled to download.
- Communicate with you about your account, orders, or subscription.
- Improve the Website and our Products.
- Comply with legal obligations.
3. Who We Share Your Information With
We share your information with the following third-party service providers, who process it on our behalf:
- Shopify — our e-commerce platform, which hosts the Website and processes orders.
- Stripe — our payment processor, which handles subscription billing and payment details. We never store your full card details ourselves.
- Vercel and Neon — our hosting and database providers, which store your subscription status and download history so our systems can grant you access to Products.
We do not sell your personal information to third parties. Some data sharing described above may be considered a "sale" or "sharing" under certain U.S. state privacy laws — see our Your Privacy Choices page for how to opt out.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you Products and services, comply with our legal obligations, resolve disputes, and enforce our agreements. Download history and subscription records are kept for the duration of your account plus a reasonable period afterward for accounting and support purposes.
5. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Request a copy of your data in a portable format.
- Request correction of inaccurate information.
- Request deletion of your personal information ("right to be forgotten").
- Object to or restrict certain processing of your information.
You can request an export or deletion of your data from your My Library page, or by contacting us at info@mockupbureau.com. Please note that if you have an active subscription, we may ask you to cancel it first, since deleting your account data does not automatically cancel billing with our payment processor.
6. Cookies
We use cookies and similar technologies to operate the Website, remember your preferences, and understand how the Website is used. You can control cookies through your browser settings. See our Your Privacy Choices page for additional controls.
7. International Data Transfers
Your information may be processed and stored in countries other than your own, including the United States, by the service providers listed in Section 3. These providers maintain their own safeguards for handling personal data in compliance with applicable data protection laws.
8. Children's Privacy
The Website is not directed at children, and we do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on the Website.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
info@mockupbureau.com
